Privacy Policy
Privacy Policy for BC Consulting
At BC Consulting, we respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect when you visit bcconsulting and how we use and safeguard. Letting you know how we use your information helps build trust and encourages you to use our services.
Information we collect
When you submit a contact form, request a demo or sign up to our mailing list, we collect personal data such as your name, business name, email address and phone number. We also collect technical data (e.g. IP address, browser type and pages visited) through cookies and similar technologies to improve your experience.
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How we use your information
We process personal data to provide our AI receptionist services, respond to enquiries, schedule appointments, send you requested information and marketing communications (where you have consented) and analyse site usage to improve our website. Our legal bases include performance of a contract or pre‑contractual measures, compliance with legal obligations and our legitimate interest in running and developing our business. We will not use your data for purposes incompatible with these.
Sharing your information
We may share your personal data with trusted service providers, such as website hosting, analytics providers, email marketing platforms and telephone service partners, solely to the extent necessary to perform services on our behalf. All third parties are required to respect the confidentiality of your data and to process it in accordance with applicable data‑protection laws.
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Cookies and tracking
Our site uses cookies and similar technologies to recognise your device and gather information about how visitors use our site. You can manage or disable cookies through your browser settings; however, essential cookies are necessary for the site to function properly. For more information, please see our Cookie Policy.
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International transfers
Some of our service providers are located outside the UK/EU. When personal data is transferred internationally, we ensure appropriate safeguards, such as Standard Contractual Clauses or other lawful transfer mechanisms, are in place.
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Data retention
We retain personal data only as long as necessary to fulfil the purposes described above or as required by law. For example, we may keep contact details for marketing until you unsubscribe. When data is no longer needed, we securely delete or anonymise it.
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Your rights
You have the right to access, rectify or erase your personal data, restrict or object to its processing, and request data portability. Where processing is based on consent, you may withdraw that consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe we are not complying with data‑protection law. To exercise your rights, please contact us using the details below.
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Changes to this policy
We may update this privacy policy to reflect changes to our practices or legal requirements. We will post any updates on this page and indicate the date of revision.
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Contact us
If you have any questions about this policy or your personal data, please contact our Data Protection Officer by email at info@bcconsulting.ai
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